Privacy policy.
Commercial Roofing, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it; this Privacy Policy (effective September 18, 2025) explains how we collect, use, and share information when you visit our website, contact us, or use our services across Upstate South Carolina. We collect information you provide (name, phone, email, company, property address, project details, photos/documents, messages), and if you call us, please note our 24/7 phone line uses an AI call agent and calls may be recorded and transcribed so we can accurately capture details, train staff, and improve service; if you prefer not to be recorded, contact us by email to arrange alternatives. We also collect device/usage data via cookies and similar technologies for analytics and advertising (e.g., Google Analytics/Ads); you can manage cookies in your browser, use our site’s cookie settings (if available), opt out of Google Analytics (tools.google.com/dlpage/gaoptout) and manage Google ad settings (adssettings.google.com). We use your information to provide quotes, schedule visits, perform services, send reports/invoices, respond to emergencies, maintain accounts, improve our site and operations, support marketing/remarketing (subject to your choices), ensure security, comply with law, and prevent fraud. We share information only as needed with service providers (AI call/answering, hosting, CRM, email, analytics, payments, report/photo tools) under contracts that restrict their use; with affiliated brands (e.g., Beemer KangaRoof®) when relevant to your request; with authorities when required by law; or in connection with a business transfer. We do not sell your personal information. Your choices include marketing opt-out (use “unsubscribe” links or email us), requesting access/correction/deletion where applicable, and opting out of targeted advertising or certain data uses as permitted by your state’s privacy laws (California, Virginia, etc.); submit requests by emailing hello@commercialroofinggreenville.com. We retain information only as long as necessary for the purposes above (e.g., project and tax records typically up to seven years) or as required by law, after which we delete or de-identify it; we use reasonable technical and organizational safeguards but no system is 100% secure; our site/services are not directed to children under 13 and we do not knowingly collect their data. We may update this Policy from time to time and will revise the “effective” date; your continued use after changes means you accept the updates. Contact us with questions or requests at hello@commercialroofinggreenville.com, (864) 271-3272, or by mail at 3208 Old Buncombe Rd., Greenville, SC 29609.