FAQs

What types of commercial roofs do you service?

Commercial Roofing, Inc. repairs, restores, coats, and replaces TPO, EPDM, PVC, modified bitumen, built-up (BUR), and commercial metal roofs. We also handle architectural sheet metal, copper, and specialty fabrications.

Do I need a repair, a coating, or a full replacement?

We start with an on-site evaluation and photos. When feasible, we repair first; if the roof is structurally sound and mostly dry, a coating often delivers the best value; if there’s widespread failure or saturated insulation, we’ll recommend replacement and explain why.

How fast can you respond to emergencies?

Our line is answered 24/7. An AI call agent captures details and alerts our team immediately; we triage by phone and schedule dispatch ASAP based on safety, weather, and crew availability.

Do you offer free evaluations?

Yes—free roof evaluations with photo documentation and a clear recommendation (repair, coat, or replace).

Will you service or maintain roofs you didn’t install?

Yes. Our maintenance plans are available no matter who installed the roof or how old it is.

Do roof coatings really save money?

Often, yes. Coatings are typically 50–70% less than replacement and can add 10–15 years of service life while improving energy performance.

How do you decide if my roof is a coating candidate?

We check structure and moisture using thermal scans (and core cuts if needed). If the membrane and seams are sound and insulation is dry, coating is usually a strong option.

What warranties do you offer?

Coatings: manufacturer warranties up to 20 years (site and system dependent). Replacements: 20–30+ years depending on system. Repairs: warranty is limited to the repair scope.

Can you work while our building is occupied?

Yes. We plan around tenant operations, coordinate access, and can schedule off-hours to reduce disruption.

Do you handle permits and insurance claims?

We handle required permits and provide documentation (photos, reports) to support your insurance process when applicable.

Are you licensed, insured, and safety-focused?

Yes—fully licensed and insured with OSHA-compliant job sites and manufacturer-certified crews.

What’s included in your maintenance plans?

Scheduled inspections (semi-annual/quarterly), thermal moisture scans, drain and gutter cleaning, sealant refresh at flashings/boots, minor touch-ups, full photo reports, budget forecasting, priority response, and discounts on larger work.

How do you price projects?

Transparent, line-item proposals with photos. We’re competitive, but we don’t cut corners to win on price—if doing it right costs more, we do what’s right so the roof performs.

What areas do you serve?

Greenville, Spartanburg, Anderson, and across the Upstate of South Carolina.

Do you have experience with schools and multi-site portfolios?

Yes. We work with schools, facility managers, and property groups, including multi-building maintenance and capital planning. We can provide W-9/COI and onboarding documents upon request.

How do we get started?

Call (864) 271-3272, email hello@commercialroofinggreenville.com, or request a free evaluation.